Shipping policy

Shipping 

If you did not receive your order please contact the shipping provider to file a claim. 

If you have questions regarding your order please email orders@sushitoclothing.com

USPS Guidelines 

4.2 Insurance Coverage — Priority Mail

Priority Mail pieces bearing an Intelligent Mail package barcode (IMpb) or USPS retail tracking barcode (see 4.3.4) are insured against loss, damage, or missing contents, up to a maximum of $50.00 or $100.00, subject to the following:

1. Insurance coverage is provided against loss, damage, or missing contents and is limited to a maximum liability of $100.00 when the Priority Mail pieces bear an Intelligent Mail package barcode (IMpb) and if the mailer pays Commercial Plus prices.
2. Insurance coverage is provided against loss, damage, or missing contents and limited to a maximum liability of $50.00 when the Priority Mail pieces bear an IMpb or USPS retail tracking barcode, and does not otherwise qualify for $100.00 of insurance coverage as described in 4.2a.
3. In addition to the insurance coverage under 4.2a or 4.2b, additional Priority Mail insurance may be purchased up to a maximum coverage of $5,000.00.
4. Priority Mail pieces meeting the requirements under 4.2, but not supported by a Shipping Services file must have a full acceptance scan in order to qualify for automatic insurance coverage.
5. [5-4-20] Insurance coverage under 4.2a or 4.2b is not provided for Priority Mail pieces mailed as USPS Returns Service, Priority Mail Open and Distribute, or Premium Forwarding Service.
6. Customers may file claims online for insured domestic Priority Mail items at www.usps.com/domestic-claims. Additional terms for indemnity claims are in 609.

4.1 Insurance Coverage-Priority Mail Express

Priority Mail Express is insured against loss, damage, or missing contents, subject to these standards:

1. Insurance coverage for Priority Mail Express Open & Distribute shipments ends on receipt at the destination postal facility and the content of each Priority Mail Express container is considered one mailpiece for indemnity coverage.
2. All Priority Mail Express signed for by the addressee (or agent) constitutes a valid delivery, and no indemnity for loss is paid. For Priority Mail Express items not requiring a signature, a delivered scan event constitutes a valid delivery, and no indemnity for loss is paid.
3. Merchandise insurance coverage is provided against loss, damage, or missing contents and limited to a maximum liability of $100.00. Additional insurance under 4.1.1 may be purchased up to a maximum coverage of $5,000.00. Nonnegotiable documents are insured against loss, damage, or missing contents, up to $100.00 per piece, subject to the maximum limit per occurrence as defined in 609.
4. Customers may file a claim online for insured Priority Mail Express at www.usps.com/domestic-claims. Additional terms of indemnity claims are in 609.